Rydal AI Service Desk // POC
not set
AI Foundry Mock L1 Triage
Kaseya Ticket Feed queue
LIVE
Steff
Rydal AI — First Line Agent
IDLE
Awaiting ticket
Submit a ticket from the queue to watch the Rydal AI agent reason through triage in real time.
Agent Output resolution
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Once triage completes, the drafted user response and routing decision will appear here.